Although it's very conveniently located at the end of my street, Freddie's No Frills just happens to be the worst grocery store I have ever visited. No matter what time of day you go, there are always line ups. I've often dropped in for one item and had to wait 10-15 minutes to checkout. The "1-8 Items" line is often abused by people exceeding the 8 item limit by many items. It is not policed in any way by the staff.
Freddie's also runs out of groceries a lot! The fresh produce section is a joke. How can you run out of cucumbers by 11am on a Saturday morning? There have been no frozen french fries of any type for over a week on multiple occasions now. Heck, they even run out of staple items like Tropicana orange juice, coffee cream and cheese on a Saturday morning! These are not just one offs - They seriously run out off stuff all the time. It kind of defeats the purpose of going grocery shopping at Freddie's No Frills if you have to end up going to another grocery store to finish your shopping.
The shelves are re-stocked during the day, so the aisles get blocked with skids of produce waiting to put away. It makes for a very uncomfortable experience in the aisles.
In the year and a half I've been going to Freddie's, I've never seen a manager! Freddie is none existent! That just confirms to me that he really doesn't care about his customers.
There's an obvious morale problem at this store and I think it's caused by the management.
Freddie's No Frills needs a major shake up. The owner and management need to get a better grip and start ordering stock properly so they don't run out of produce on Saturday mornings. The shelves need to be stocked at quieter times of the day and the staff need to start caring about their customers.