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  • Been here many times, but tonight was different. I was with two others and it was packed. Reservations for 8:45pm. We didn't get sat until almost 10pm. The hostesses were rude or less than apologetic & the waitstaff kept telling us they'd grab us another drink...never did. The bartenders were cordial and the busser; Issac was awesome...he later solved the issue and got us sat...the busser!!! It had been 2 hours, we'd had one drink and we weren't happy at all but we were never rude-just couldn't believe the terrible service we were getting. At this point I'm handing out a 1-star review, however, Issac and our new server Mark were amazing...they knew what our last two hours were like and they took good care of us. They comped a round of drinks...we were going to come back again nonetheless because this experience was a first but they still took care of the round. I think most people would have given this a 1-3 star review but Issac (21 yrs old I might add) and Mark (a seasoned vet) made all the difference. You recovered...you get 4 stars...always room for improvement.
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