Stayed here Thursday 6/22/17.
Checking in front desk person was very friendly but as soon as you walk into the casino you get hit with the smoke..eww!
Got our rooms (2 rooms)...came in my room,..got hit with a good smell of icey hot...like if literally someone just applied some...looked around everything looked good except no remote, so i call front desk and she answers with anger in her voice...so nicely i said we just checked in and we dont have a remote...her response "ok, ill send a tech to bring you one". Ok good.....
2nd room...mold in the shower, walk right out and went to get a diffrent room. Front desk puts us in a "suite". Room was hot, but we thought it was just cuz they might of just turned it on...it stayed comfortable but never got cold.
Aftet waiting on this tech for an hour now...we left to pick up dinner. When we got back we noticed a man in front of our door...barely holding himself up with the railing....sister and I looked at eachother like wtf...she said maybe its the maintnance guy with our remote?!?! And sure enough it was, mr maintnance guy was soooooooooo freakin drunk he could barely talk to us and he already had bad english (mexican man). So between sister and i we had to look at eachother to try to understand him...and we speak spanish so it wasn't that we didnt understand...it was just that he was slurring out his words because of how intoxicated this man was.
After all this craziness, the rest of the night was quiet and when i went back to tge front desk to check out this lady from Gwam was there, very friendly and she greeted me as soon as she noticed me walking up to the desk.
For how much we paid and dealing with this drunk maintnence guy and rude front desk lady during check in...we will definitely put this hotel last on our list....