Had dinner here last night with my family. Duck poutine was amazing. Burgers were ok. The service was dismal. Staff were uncoordinated, bumping into each other all the time, asked us to put our own drinks down on table as server didn't use a tray. (Not a biggie as a stand-alone although with all that happened .. Not cool.) Then another server smacked the heavy poutine plate on my hand telling me to move. Why she was carrying two when as she said they're very heavy I don't know. The staff were seemingly rushed off their feet. We'd be talking to our waiter and in mid-conversation he'd just disappear. It happened a few times. I love the poutine although I'm now going to find another burger place. This was not an enjoyable or relaxing meal.