I had been a customer for about 10 years, but hadn't been in for 2-3 years (change in insurance meant allergy-related visits were much more expensive, and then I just got busy...). When calling to make a wellness check appointment, they said it had been too long and they'd have to add me as a new customer, and they wouldn't do a wellness check unless I scheduled another procedure as well.
The point of a wellness check is that it isn't in conjunction with diagnosing or treating any other conditions. Why would I schedule a needless procedure just because they're greedy? Now I need to find a new doctor. It's just as well, I had never been extremely satisfied with this office.
While I was going more frequently, I would see a variety of their doctors and PAs, with varying results (some were good). It was decent enough to not look elsewhere, but I frequently felt that I was mostly given the brush-off and shuffled out as quickly as possible.