For some reason the cashier had to look at receipts for 5 minutes before taking each customer's order which made the lines ridiculously long.
I waited for about 10 minutes before my waffle was done and it literally just sat there along with 3 other finished orders. They didn't call out my order and so I had to get the attention of one of the workers and point out to them that my order is finished.
I ordered a mixed berry Belgian waffle and it came out floppy and a bit soggy. This is not what a Belgian waffle should taste like. The worker that made it looked at it as if she just made the worst waffle in the world and two other workers came over and looked it at the same way, but they decided to still serve it to me. I could have made a better one at my college's dining hall.
Overall, bad service and bad waffle.