Ate here before the Pirates game Friday night with friends. Server was very nice. Something got messed up with our order and it took an hour to get our food. We were sad to miss an inning of the game, but Tonic stepped up and did everything right in the face of their error. Ours meals were comped and the manager was involved - all without us asking. Once the food got there, it was fantastic! I would go again, but probably not on a day that we have plans to be somewhere after. It is understandable that sometimes errors happen. I was happy that Tonic stepped up and did what they needed to do to make it right by us. Unfortunately the Bucs lost, but they ultimately took the series 2-1 :)