I booked the downstairs private party room for my husband's 30th birthday. We were greeted promptly and escorted down by a friendly front desk staff (good start!). Our waitress came down to offer us drinks and show us the menu (still good!). Then things started to go downhill. It took forever for our waitress to come to take our drink and food orders. Then it was a long time for our food to arrive (50 minutes). My husband is allergic to nuts we tend to avoid them (call me crazy, but I like to kiss my husband and not kill him). So when I saw my dish contained nuts so I asked them to leave them off and explained why. It came with nuts and they had to remake it, which meant I was the only one not eating for another 20 minutes. I called ahead to ensure that the one vegetarian in our group would have options as their menu is meat-heavy and they said they "had a separate menu for vegetarian guests". They didn't. They only offered one modified (lame) pasta dish. Everyone agreed the food was ho-hum at best, which made me feel like a not-so-good wife for booking there in the first place. The dinner went so far over the allotted time that I had to leave my guests to get to SPiN so we wouldn't lose our reservation (FYI - SPiN was awesome; see my review for details). We ended the night at Tallboys Craft Beer House (also awesome; see my review for additional info). Thank goodness for SPiN and Tallboys or I would've blown my lovely husband's 30th birthday bash. Toronto is full of great restos at all price points that offer thoughtful food and stellar service - give this place a pass and take your hard-earned dollars elsewhere.