Net/net...At the end of the day would use the men to move me, but woulnt give a dime to the company. They have not learned that customer service doesn't end when they get paid.
The the movers who showed up were awesome. Busted their behinds but still friendly when wife or I would spark up a conversation. This was our first time using movers so didn't know what to expect and due to a rushed timeline we could have been more prepared. But they were really cool about it.
During the move one movers accidentally put about a 6 x 9 inch hole in the wall. No biggie it happens. It's only drywall.
Foreman said he would try to get out the next day to repair himself. No call, no show.
We are busy unpacking so no biggie. We wait another day. No call.
We call Saturday morning. Claims guy isn't in but will call back....ok (why isn't there already a claim, if the guy was coming the next day?)
Finally after a few more calls, we get an appt that equates to about 1.5 weeks after the damage was done for 9:30am. No call no show. 10:30 nope...noon, nope????
Call at noon "oh we sent him to another job, he will be there "later"? What, why didn't you call? "Another job came up?"...what????
(We have the ability to work from home or I would have been livid!!!!)
Finally he came out today to patch the wall.
No attempt by the company to make things right. What so ever. Only person who even applogized is the guy who patched the wall. It's not his fault he just goes where they tell him to go.
It's a shame too, I was really ready for this to be a review singing their praises but obviously their customer service ends once they get their money.