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| - This review is for the salon only. I had a different experience in the store while I waited for my daughter to get her "miracle" in the salon. (different review, I do not want to taint the praise I have for Jessica Yanez). I am truly beside myself at the work that Jess did for my daughter. Back story, this was a reunion with my 18 year old daughter after being separated for almost 9 painful years. My daughter wanted and needed to get her hair done. Reunited during a tumultuous time in her life, she needed more than just "getting her hair done" to boost her self confidence. I had a stylist come to my house and two days later, we had a disaster. My daughter wanted her hair half blond half black. Yes. A challenge for any stylist I understand that now. But before we met Jess, my daughters hair was 3 shades of blond with some green and the black was black and blue. My daughter was deeply saddened, quietly disappointed in me (I could tell) meanwhile I cried secretly because all I wanted to do was WOW her and make her feel good again. So we went to JCP. Jess explained what would need to be done, even with a disclaimer because the damage was so extensive. ( My daughter had scabs on her scalp as well from the previous job). It took two appointments at JCP. Jess was so professional, compassionate, personable, skilled, patient and most of all....a freaking rock star stylist. Jess not only exceeded any expectations I had going in, she gave my daughter something you cannot buy,...self assurance, pride and a much needed boost in her self esteem. The color and cut was superb quality and by far above standards for what we paid. I hope JCP gives their hair stylist some sort of bonus or pay increase to show salon associates they appreciate their value. I would follow Jess anywhere she goes.
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