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  • The short of the story is - we went here yesterday (Mother's Day) and were there 3 hours! Waited a full 2 hours for our food. So if you have don't mind waiting an unbelievable amount of time for food and have all day to waste, then read on. . . For years I have drove by the Imperial Garden and referred to it as the "Chinese Restaurant Gas Station". I don't even know if they are connected or what, but you see them both as you turn the corner. We decided to go to this place for Mother's Day and check it out. Talking to friends over the weekend, we were told it was pretty good. The building is nice and the atmosphere of the restaurant was way nicer than I expected. Very large and nicely decorated. Not so cheesy like a lot of Chinese-American places in Wisconsin. The hostess greeted us very nicely and having reservations we were seated right away. Now - we were a larger than average group - table of 8 - but they clearly were set up for groups this big as they had large tables in the corner of the rooms with a spinning lazy susan in the middle that was perfect for us. I think we probably could have even gotten 9 or 10 people on this table. The waitress was very nice too. Came right away and got us drinks and very friendly. This is when things went down hill. We did order appetizers, which came out right away. Pot Stickers - both steamed and fried - which were pretty good. Once our whole group arrived we all ordered regular items from their menu. Then we waited. Waited and waited and waited. Apparently so did everyone around us. For hours - over two to be exact. The waitress did her best - kept coming by and telling us she was sorry, that the Kitchen was crazy and that we were next. Honestly we should have left - but it was hard enough getting family members from 4 households together at one time. Eventually the food came out. To their credit, I thought everything tasted pretty good. I got two different shrimp dishes. Decent flavor, cooked perfectly - the snap peas and water chestnuts were good. Portion was decent on the Shrimp dinner and much larger on the chicken dinners that others in my group got. I agree with other reviews - its not the most adventurous food. Flavors were safe and my spicy shrimp wasn't very spicy at all. My sister-in-law was upset her Sesame Chicken with Broccoli came with one piece of broccoli. She complained and the waitress brought out a side of broccoli. Overall, If the food wasn't pretty good - I would have given this place one star. I give our waitress credit for holding it together too. She offered free desert but we were about an hour late for getting to another place so had to go. Saddest thing is we heard that this has been an ongoing problem with the Kitchen. Sounds like they don't fire dishes in the order they come in and they have a lot of trouble keeping up with things. If they could correct this problem and add a bit more flavor into a few dishes, the place really could be ok. Try it on your own risk - but I would plan on spending several long hours while you wait for your food.
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