Female caller: "Hello, is Shawn available?"
me: "Who is this, please?"
FC: "This is Maggie from MadCity Windows calling about our scheduled visit tomorrow afternoon at 2pm."
me: "Hi Maggie; this is Shawn."
FC: "Oh... hi. What is your husband's name, Shawn?"
me: "Uh, my husband is dead. I'm a widow, Maggie."
FC: "I'm so sorry for your loss, Shawn."
me: " "
FC: " "
me: " "
FC: "Okay... then who helps you make decisions about the house?"
me: "Well, Maggie, since I'm the homeowner I make all the decisions regarding my house."
Noooooooope. Appointment canceled.