I didn't really feel welcome from the lady at the front desk that was checking people in. So for her service, my rating goes down. The wait at this office was about 30 mins, not too bad as you could tell they were overbooked. The lady who took my examination before I saw the doctor was very quick got me in and out. Then again I waited another 15 mins to see the doctor. The doctor was great! If I were just rating the doctor I would give him 5 stars! He was very kind and helpful and got me the right prescription as my last doctor had messed up my last. Lastly, I went to the ladies who helped me pick out some new glasses and they were so very helpful and kind. They helped me find the right shape for my face in the style and brand I was looking for. The glasses selection is medium but they do have some good brand names.