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  • If there was a way to give 0 stars and still write a review, I would have. This is probably the worst dining experience I have had in years - not the service and the food. We sat on the patio and when we sat down there were probably 10-12 other tables out there. I am not sure how many servers there were, but there were a lot of people in orange shirts running around. The speed of service was super slow and very inattentive for the ratio of employee to tables. We ordered our drinks and they came about 8-10 minutes later, which for an iced tea, Pepsi and Sangria seems a tad extreme. We then ordered our appetizers, which came quickly but were not hot, they were room temperature at best. Also, no appetizer/sharing plates were brought to the table and we had two appetizers and three of us- that makes sharing a challenge. We also watched the food runner try to take our appetizers to three other tables; we had to claim them. While we were waiting for our appetizers to come we asked our waitress if we could order dinner, and she then disappeared for a while. We were seated for 25 minutes before she took our dinner order and we asked multiple times (and multiple people.) In this time, someone else dropped off two waters at our table (there were three of us.) We had to ask what the specials were. I ordered my Elk medium-rare and it came out medium well. My son ordered his steak medium rare and it came out medium. My mashed potatoes were clearly old. My son's green beans came with fried onions that were super soggy and tasted like they were fried in old oil. No steak knives were provided which made cutting my super over cooked Elk and my son's steak hard to cut. All three of our dinners came out lukewarm. I ordered a cup of soup that never came and our server was so absent from our table that I could not ask about it. I saw other tables get bread, we didn't get any - not sure if bread is brought upon request or not, but again, our server wasn't around to even ask. No manager came to our table so we could even express our extreme dissatisfaction. My son's dinner was supposed to come with ice cream. We had to ask for it - and it also took forever. It shouldn't haven't taken us almost 2 hours to have dinner. The bar drinks were good and well balanced. This was the only good thing. HORRIBLE EXPERIENCE- I will NEVER go back.
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