Good atmosphere. My bf and I went on a Sun evening and it was quite busy and lively. The hostess led us to our preferred table and the waitress was attentive and engaging, checking in on us in a non-intrusive manner throughout our dinner.
She also made recommendations for picking the dairy-free bun for our burger vs the gluten-free and whole wheat ones and she recommended to pick one order of the duck poutine as she noted it is quite a large serving. As it turns out she was right. The duck poutine was enough for the two of us although the the dairy free bun didn't live up to the hype. Frankly, I should have asked for a lettuce wrapped burger but opted not to. It would be nice if that was an option.
More on the duck poutine....whoever thought of mixing pieces of duck with fries, cheese curds and gravy deserves some sort of culinary award as that mix of disparate flavours hit my pleasure centre all at once.
The burgers themselves were tasty enough, done to our specifications, but a tad overpriced.
However, the Muskoka Milkshake, which is a chocolate milkshake with dark rum and Kahlua topped with whipped cream and chocolate bits, was the essence of decadence. Divine! Highly, highly recommend it! Worth every cent.
So customer service was above average, and appetizers and drink/dessert were outstanding. Burgers were tasty but didn't stand out from other gourmet burger competitors.