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  • Typically, if you're coming to a Sunglass Hut, you're spending $$$ on sunglasses. I will never give this place my money again. They advertise easy returns, using the verbiage "no questions asked". I went in today to return a pair of Versace sunglasses. I was asked twice why I didn't just want to exchange them. No questions asked huh? Once it was clear that I wanted an actual return, all the attitudes changed. I was then told that they had a new rule that stated because I used a debit card that I could only get cash back or store credit, and they didn't have enough in the drawer to give me cash back. You're telling me a Sunglass Hut in an outlet center doesn't have $168 on 4th of July weekend?? Also, at no time during my original transaction was this mentioned, nor is it listed in their returns description. Luckily there are 2 stores at this location. The gentleman at the second location told me that the sales girl lied to me and there was no such rule. I went back to ask the sales girl about the trouble they gave me and she brushed me off like I was bugging her. She said her name was Brooke, but being as she makes a habit of lying, I don't know if that was true. I will be contacting the manager promptly. Sunglass Hut won't be getting any of my money again, and you should think twice about giving them yours too.
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