me and my husband wanted to try RTO Sullivans for karaoke
so we went there about 11.30 pm on July 17 2015, wasn't too
crowded place looked nice. About an hour later a large table
of people left and there was us and about two other tables and
some playing pool. we sang a couple songs and liked the KJ
and the system sounded really good.
Then the host says turn in your last songs now for the last
rotation etc. which we had already done so it was no biggee.
My husband song started to play but then all of a sudden my
husband sees the manager whisper something to the host, my
husband music stopped and then he announces that "due to
unforeseen circumstances he has to scratch any people left on
the rotation because the manager wanted to close up early" -
i cannot believe he shut off my husbands song after it had
already started for no good reason. don't tell people to turn in
one last song then cut them off as they start to sing it! then
when i ask the manager peter mullen why that happened he
just says "im not gonna answer that" -
what the hell kind of customer interaction is that? then the host
puts on a song by snoop dogg that last over 10 minutes and we
are like "what the hell? - like if you're closing, close, but don't
cut off our song then put on music then refuse to answer
us when we asked whats going on" -
rude, unprofessional. Extremely poor management and vast
absence of customer service
https://www.youtube.com/watch?v=qWMwP5VnYqA