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| - Well, we've decided to never return to this Ichiban Restaurant again. We've been going there for sushi and the occasional teppanyaki meal for nearly 9 years, but the party's over. The service and food quality at Ichiban's has fallen below even tolerable limits. Today was our worst sushi experience at this, or any other, restaurant.
We went there today for lunch on our SooshMoov (Sushi & a Movie) Date. We were the second couple in the restaurant for lunch, but despite the lack of customers, today's service was between horrible and non-existent. We waited a long time to order, then we waited even longer for our order to arrive. We watched silently as our order sat at the sushi station for our waitress/owner to bring it to us. We were about to get up and get it for ourselves when she finally appeared.
Unfortunately, the Sushi Chef got part of our order wrong...he made 3 spicy crab rolls instead of 3 spicy tuna rolls. (The rest of the sushi was fine.) He apologized for his error and rushed the correct order out.
Unfortunately, although the bites of crab roll we had were not very good, the tuna rolls he made were much worse! The taste and texture seemed as if it was made from canned cooked tuna salad, not sushi, and not pleasing. We have never had that from this restaurant before. We could not finish those bites.
We left feeling cheated from today's experience. Although the table service has been a bit slow in the past, this experience was much worse than we have seen before. This visit was so bad that we will never return again. Time to find a new sushi restaurant.
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