We ventured out early saturday morning for a treat of breakfast which we have not done for a while other than Fausto's around corner from house. We decided to try Black Bear Diner in Henderson. It was not too busy yet as we arrived and were seated right away. I ordered my morning Diet Pepsi and Josie had coffee. Drinks brought out right away and order was taken promptly thereafter. My soda got low and a second was brought right away. (Yay Soda). Now here is why 3 stars. As I stated it was not particularly busy or full, so having to wait for food was perplexing. We were told after about 15 min that our food should be up in a few. about 5-8 minutes go by and we are still waiting. No food in the pass as we look at kitchen. One waitress then another start asking kitchen for food. One waitress said its been 40 minutes. Wow! upon hearing this the couple one table over stood up and left no order ever taken. We finally got our food after 35 minute wait. They said the printer was not printing the food orders. Down side to computerized order taking.
I have only worked in a few kitchens but as a cook if I do not see orders printing but can see guests coming in I would wonder what was up.
Food finally arrived. I had chicken fried steak that was neither great nor bad just average. Eggs and hashbrowns. Hashbrowns undercooked. I'm sure due to rushing them off grill because food was behind. Wife had Pancakes and bacon. Again nothing stood out bad or good.
Not sure I will go back due to nothing standing out. May try dinner sometime.
No offer for beverages taken off or a discount for inconvenience just a chuckle type joke from the manager taking tickets at register.
If you are Hungry and want a big meal check it out. Make sure food ticket machine working though.