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  • I wanted this to be a higher-star rating, I really did, but I still can't believe I waited 4.5 hours to spend my money. When I read the reviews and saw the 4+ hours wait, I didn't believe them and now the joke's on me. I went two Saturdays ago at 5 PM and only got seated at 9:30 PM, which was actually our quoted time, because my sister spoke with the manager regarding some issues we had. For example, when she went to get the buzzer, they actually gave ours away to someone else and claimed we picked it up when we didn't. Then, other people that were waiting for less time with the same amount of people in their party got seated before us just because they complained about the long wait. Not to mention, the line-ups are super confusing. I actually went to the second line-up where you get the buzzer by accident at first, and should've just stayed there... Do yourself a favour and drive to Buffalo to eat at the Cheesecake Factory. You'll probably be seated in less time. Or come back to this location months later when they start accepting reservations. The food and portions, however, are worth it. The pastas are amazing and even after waiting as long as I did, I could only finish half of the pasta and packed the rest home along with my cheesecake. They give quite a lot of protein when you opt to add chicken or if it already comes with it. The white chocolate macadamia cheesecake was sold out though, so that was quite disappointing. I tried a bite of the farfalle pasta my sister got and really recommend it; it was so delicious. I got the four cheese pasta with chicken and everyone around told me how good it looked. It tasted even better but I kinda expected more cheese (I LOVE cheese). Love the food, great value for quality and portions, but damn the wait... Maybe I'll come for brunch first thing in the morning and pray it will only be a 2 hour wait. I'll update my review when I do brunch.
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