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| - I purchased my 2014 Chevrolet car used from a Honda dealer, they suggested that when I started having a couple odd noises that I take it to a Chevrolet dealer who would be better trained to figure it out. I have an extended warranty on top of the 100,000 mile manufacturer drivetrain warranty. So, I took it to Courtesy Chevrolet. I was delayed a couple days to have the appointment, I was directed to George Chacko as my service advisor, saying that is who I made the appointment with. Since he has a heavy accent I would remember and he wasn't. That is not a big deal, but it was the first flag in a long morning. He was giving the the run around about getting started, keeping me waiting, etc. They had to look at my extended warranty and then I think they just didn't want to help me, but then jumped in my car and started to drive it away when I hadn't even agreed to have the work done there! I felt extremely disrespected there! So, I went out grabbed my car and LEFT!!! Never to return!! I once went and priced cars there, they use come on tactics, like you are guaranteed to win a prize but they get you in there and try to keep you there, wear you down and there is no prize and the deal on the car is no deal! I went elsewhere for that too. I don't know how they stay in business! I do like that big old-fashioned sign on Camelback Rd though.
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