I went to Motorcycles of Charlotte looking to possibly buy a new motorcycle. After just a minute of browsing some BMW's, I was greeted and helped by Doug When I turned my attention to some Ducati's, Charlie joined us. They explained that Charlie was an expert on the Ducati's and Doug was an expert on the BMW's. I explained my perceived needs/wants and they were able to answer questions and help me make an educated decision on what could be the best bikes for me.
I had showed up close to closing time and told them I realized it was late, but they told me not to worry and would be glad to stay late to help me. I went back the next day and took a test ride on a Ducati. There was absolutely no pressure, just friendly & helpful attitudes.
This is the sixth motorcycle that I have purchased over the past 35 years. It it with some experience that I can say this is the best motorcycle dealership that I have ever encountered.
After I committed to my purchase, I met with David to complete the paperwork. He was very friendly and put NO pressure on me for any up-sells.
Doug then introduced to me to John (parts Mgr) and Mike (service Mgr).
In summary, this is an A+ dealership. If you are considering a Triumph, Ducati, or BMW, this is the place to go.
Thank you Doug & Charlie!