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| - Highly recommend . I come here more often than my primary care physician because the fee is less and for the walk-in convenience.
The staff is excellent. They are very helpful, patient and courteous .
The wait time can be long. Today, Friday afternoon, it was 2.5 hours. They told me this when I signed in. They were apologetic - many times over by several individuals. They offered water, coffee, and snacks. I had a book and my phone.
Other times the wait is less than 45 minutes. It depends and there is no way to know unless you call ahead or just come in. Call ahead and compare other locations wait time.
I rarely see the same doctor, though if I may need a follow-up, the doctor has told me his schedule. The doctors I have seen have all been MD's and they go out of their way to be helpful and informative. For example, today's doctor downloaded information about my illness and looked up the specific brand of medication that my insurance prefers. They listen and ask questions and have all been personable..
Two suggestions that would make the wait easier:
Offer free Wi-Fi. Most businesses offer it and it seems with a place that can have long waits, complimentary Wi-Fi would be a nice feature. Lazy Boy recliners would be awesome too!
Keeping the television volume low and having closed caption would be less intrusive for people wanting to read, work or listen to their own music.
Most times someone calls a day or two later, asking for your opinion about your visit. This is a nice touch.
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