Poor service can really turn business away especially when its rude service. this morning I ordered three bagels and loxes all of which were to be warmed up in the oven. the cashier repeats the other and he says all three unwarmed. I told him I requested for them all to be warm so he told the two girls that were making the bagels on the line. the short girl by the name of tina, teena? yelled "but I already made them" and she rolled her eyes so clearly. this behavior is absolutely poor and unprofessional considering you work in a customer service position and as a paying customer I'm standing right here in front of you and you have the audacity to react so rude. the cashier hear her say well the third bagel is going to be another 10 mins because I don't have another one and he repeated it to me which I told him, I would happily take it on a wheat bagel but my order was to be warmed. the employee rolled her eyes again and loudly vented to her coworker who passed by her saying " I made this order already but I have to make it again because its not toasted" . to witness this behavior is just so astonishing. some advice, if you don't want to work as simple of a place as Einstein bagel then don't because this attitude is unacceptable especially when you're getting paid to work.