I have nothing but good things to say about HTC. Dana has been piercing me for over 10 years. Solely. However I came in one night when he wasn't there. I was hesitant to let Nicola help me, but she has been great! I have been to her three times now and I always leave laughing and with wisdom not only about life but also piercings. She is very bubbly and outgoing and patient and did not let me down at all.