Poor quality nail salon!
I came in today to get my gel nails removed and repainted with regular nail polish. I told the lady that I wanted my nails cut shorter, square, and nicely shaped. After removing my gel, the woman took out her clippers and cut my nails so short that I could feel my exposed nail beds. She then proceeded to file them even shorter until I showed her she was filing my skin. She reminded me I said short and began applying "bonding" oil and a top coat. She painted my nails so beastly that she made the OPI nail polish look bumpy, and cheap. I told her I hated my sloppy nails so she took the polish off and told the boss lady I wanted someone else to do my nails. She signaled a smoking man to come inside who sat down without washing his hands. The only thing I could say was "you smell like cigarettes" which was answered by a giggle meaning "I didnt understand what you said." By this point I had had enough and decided to leave. I went to the front and offered to pay for the gel soak off and was told it would cost $10. $10 for chopped, unpainted nails? I couldn't do it and said "I am unhappy with my service and I am not paying for anything." While sitting in my car looking up directions, I was approached by the first nail lady. She tried to explain that she did her job and should receive compensation. I reminded her she did a terrible job and didn't earn the payment. She stood there dumbfounded as I rolled up my window.
Note to all the nail salons out there, you have to cater to people with natural nails just as much as you cater to people with artificial and gel nails.