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| - We went here on the high praises of my 2 friends as they have frequented the Tempe location and have raved about the food, they were just there (Tempe) 2 weeks ago and as usual, loved it!
We went here (Tatum Blvd.) since it is about 10 minutes from our homes on the 4th of July around 6pm. NOT busy so figured we'd get great service and have no issues - WRONG!!!
Placed our orders...Caprese Salad, 2 slices of Cheese Pizza and a Pepperoni Calzone.
We poured our drinks, sat down and within 2 minutes, the Caprese Salad arrived. We all sat and said, so I guess we don't ALL get to eat together since nothing else was delivered to our table??? Clearly this WAS NOT an appetizer when 3 people order 3 things, not like we were going to be sharing our orders!!! Note, I know you order at the counter then seat yourself but really, who goes to a place like this to eat-in and wants all the meals to randomly arrive at different times??? Strike 1...
Next out, the calzone, in less than 5 minutes. Now, anyone who has ever cooked a calzone will tell you, it takes longer than 5 minutes to cook a calzone. So now 2 out of 3 of us had our meals. If anything, the 2 slices of Cheese Pizza should have arrived well before the calzone. We all sat for about another 3 minutes waiting and hoping the slices would soon follow but nothing... ... ... Strike 2... ...
One of our party approached the front counter where another patron was struggling with his order with the employee who was clearly having issues getting it straight. He inquired about the last item on our order and got the deer in the headlights look and the response of oops, guess we forgot about the pizza slices. Strike 3 ... ... ... In about 3 more minutes, it arrived, NOW we could all 3 being our meals.
The Caprese Salad was good. Hard to screw this up. The cheese in my opinion was not very tasty and fell short. No pepper or spices so bland all around.
The other person who ordered the 2 cheese pizza slices picked one up and it fell over. The dough was limp and lifeless. He took and bite and said, wow this is nothing like the pizza in Tempe, fell way short of the high anticipation he had. He managed to slowly chew down 1 slice and offered the 2nd for us to have, we both declined. Strike 4 ... ... ... ...
Last but not least, the 5 minutes or less Calzone. Cut into it on one end and it was dough, nothing but dough. Then attempted to cut more off (with plastic fork and knife - really?!?!?!? Get some stainless steel utensils in here for Gods Sake - this is Italian food, you shouldn't eat Italian food with plastic picnic utensils). After repeatedly sawing through the dough, finally I could cut off a piece. Took a bite and well, my response was the same as my other table guest about the taste of his pizza, it fell short, waaaaaaay short! I opened up the calzone to see pepperoni, mozzarella cheese but visually and taste wise, no ricotta or parmesean cheese - NONE!!! There were no spices, no oregano, no garlic, nothing. Strike 5 ... ... ... ... ...
I chewed through about 3 pieces and could not figure out why the darn thing was so difficult to saw through. I opened up the top and looked and the inside and guess what - the dough on top was RAW, gooey, uncooked and raw!!!. Based on the time it took to be delivered to the table after the order was placed, I wish I had opened this up first. Strike 6 ... ... ... ... ... ...
My guest took the plate up to the front, showed it to one of the girls and said we don't want our money back but you need to get this fixed. She gasped when he showed her to raw dough.
We never saw an adult or responsible looking person in the place so I am sure our issue will not be shared with anyone of authority or management by the employees working that night. Needless to say, our high hopes vanished and we will not ever be back to the Tatum location ... ever!!! Last and final STRIKE AND YOUR OUT ... ... ... ... ... ... ...
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