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| - After having designated Dr. Hamid as my primary care physician, I've had the opportunity to have multiple encounters with all the few staff in this facility. Most recently, the very positive experience was with the receptionist. She has always come across as very serious, and perhaps that demeanor can be misunderstood. However, she has gone above and beyond on more than three occasions solving complicated issues with my insurance...most recently, it was gaining prior authorization for medication that other, much larger physician offices could not accomplish. Whenever I talk to her, she is always all business and to the point, but she handles a wide variety of duties, including balancing calls in and making calls out of the clinic, as well as checking patients in and making extended calls to insurance. With all that she has to handle, I have observed that what she lacks in "warm and fuzzy" she more than makes up for in efficiency and results!!
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