I' i process of doing the whole house remodel - 3 bedrooms/3 bath. My electrician suggested I go there to pick up all lights. He did mention that I need to set an appointment but I was on west side and decided to stop by to quickly look at bathroom fans/lights.
There were only one other car on parking lot when I arrived. I walked in and found my way to kitchen/bathroom lights area. Spent there 10 min. No one came up to offer help. I wondered by their help desk(back of the store,not front), where I saw 3 people. One on a phone, one on a computer and one with a customer. No one even looked at me. No hello, no eye contact, like I was a ghost. I went back to the same department. Played for another 30 min. Turned all of their fans, all kitchen under/above cabinets lights. Found a stick that turns on recessed lights... One associate was walking around me with her customer and once again pretended I wasn't there. I was in the middle of isle and blocking her way so she pushed me with her body rather then say do you think we can go thru. It was hilarious.
I left thinking I'm a ghost. Also took a picture of parking lot. Besides my car there were only one other. :)
Since biz is so great for them then I'll go elsewhere even if it means homedepot