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  • I am an F&B industry person and it literally hurts my heart to give a 2 star; however, I am rating based on my experience and HOPE that management takes that into account to improve quality and service. And honestly, I would rate 1 star on food but the service made up for the bad experience. Celebrating mother's day weekend, I was looking for a casual place to have lunch and enjoy some shopping. I have my favorite dining spots but wanted to try something different. West Addison at DC Ranch seemed like a good decision but was unfortunately wrong. My BF and I sat at the bar since it was literally empty. That's cool, I like personalized service! No complaints on that. I ordered the Tuna Salad and my BF ordered the Napa Salad. We also ordered the guacamole. 1st of all, the guac was watery and brown. It is on the menu as "fresh" but I find it hard to believe. It had ice chips in it and I am pretty sure it came out of a Costco tub or the like. So for my salad, my "seared" ahi tuna also came out brown and literally frozen. YUCK! The bartender tells me that they premake and fridge the tuna daily. Sorry, when it comes to raw I prefer made to order and special guidelines apply. It was horrible and I sent it back. The Napa salad that my BF ordered was not very significant at all. The pulled chicken was good and I liked the flavor of the dill ranch but other than that is was just a bed of lettuce. Biggest waste of $35 dollars I have spent in a long time. Good for a drinking spot but the kitchen needs a lot of work!
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