This was our second visit but different dog and loved the staff at Cross Winds. I had explained over the phone that our female Husky has been scared of men in the past so they made an appointment with one of their female doctors. Unfortunately, Dr. Brazeal was tied up during our visit so Dr. John Martin came in and asked if he could attempt to take a look at our dog. He was so polite and sat on the floor to make our dog feel better before listening to her heart, etc. Our husky was a little frightened but the appointment was a success. I was very happy with the way we were treated and the thoughtfulness given to our situation. I would definitely recommend Cross Winds to others.