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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-10-22 00:00:00 (xsd:dateTime)
itemReviewed	Express Oil Change and Tire Engineers
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	I just returned after my visit to Express Oil Change in Tempe, AZ. I have to say I'm majorly disappointed in the experience. I used their online appointment setting function to schedule an oil change and transmission service stating that I have a 2010 Nissan Murano which requires the proper fluid for an eCVT transmission. First, the good: I was greeted promptly and the service started quickly. I waited in the super clean lobby which had coffee & DirecTV. It then went downhill: after waiting for 25 minutes the service man came in to say my tires were worn down to nothing. This took me by surprise as I just had them inspected and rotated yesterday at Discount Tire. I dismissed his recommendation on the tires. He then said he could do a brake inspection and service. I dismissed this offer and the service man left. After almost an hour a different service man came in to state that since my vehicle had an eCVT transmission they had to special order the correct fluid which would take 30-60 minutes to arrive. At that point the manager, Bryan Lee, approached me. I asked if they saw the instructions on the appointment and they said they missed them. Since I had to return to work I could not wait the additional time for this service. On the upside: Bryan offered to drive me back and leave the vehicle with them but that was not a satisfactory solution. I'm very disappointed not to be able to have the work done that I had scheduled and now have to commit more time. I'm surprised to see such a new location miss out on winning a new customer. Oh yeah... The "Full Service Oil Change" cost me 1 hour 20 minutes of my time and $45.38 of my hard earned money.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Dag

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