Service is really friendly and very welcoming! The pancakes are really good ... And massive! I got a skillet and to be honest it was okay. Just a personal preference, I like the potatoes on my skillets to be really crispy! The potatoes on these skillets are largely cut so I didn't enjoy it. I would still love to come back a try the other pancakes, French toast, and chicken and waffles! I would personally just not order another skillet! But amazing amazing service, I read other reviews saying they had poor service and that's really surprising.