This review is two parts: food and physical store. The food is not great but not bad...it's different. The burger tastes like no other burger I've had, and I can't say it's a good different. I do like the variety and choices you get. Mushrooms, pretzel bun, olive seasoned fries. Great shakes. Although I found it odd they had banana pudding shakes listed on the web site but it wasn't available in the store. I've had Smashburger three times in my life, and it's always been because of other people. I never go on my own, and tend to avoid them because the taste.
The physical store needs work. I look at cleanliness, and find this location to be one of the worse restaurants I've been to. Dust and bugs are very visible. The giant "SMASH" sign on the wall has dust on the letters. And not on top of the letters, on the side. Don't look up or you will see this dust on lights, light shades and signage.