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  • Went in for the Zytec Paint protector, Oil Change, Tire rotation, and multipoint check. If the Zytec was applied it was done so over road grime and dead bugs. I washed it but I live and hour from your store. Everything picked up was sealed in. On to Oil Chasnge.I plan to call to see if i can get the 3 year setup refunded or if I can go elsewhere I will not be back. Asked what type of oil. Synthetic, a blend, or plain. Service guys only statement to every question was it's whatever Ford states to put in your Truck. How much oil does my truck take? However much Ford says it takes. He's sitting behind a computer and still could not answer a single question asked. Very Worthless! Whatever Ford States is a pathetic LAZY answer. When I got into my truck I looked at tthe tire pressure and 2 tires were 5 off from the otyher 2. Checked with pressure gauge. Off by 5 as truck stated. I took care if it. Your people do not check and verify anything. Multipoint inspection was completed but I was not allowed a copy or tyo see it. So what is the point of a check of all fluids, tires, filters, ECT if I do not get a copy letting me know what shape my truck is in. I got one the last time I was there. When I got my truck over 5 hours later i asked again about oil type asnd amount. He handed me a receipt filled with Ford gibberish. The oil used is a code meaning nothing. He could not explain anything or would not. How much oil. Its on the paper. Where? He could not show me. What about my tires? Sayes rotated. Asked about wear issues. He has no idea its on the mutipoint inspection sheet. OH THE ONE I DO NOT GET A COPY OF! I did ask. Got ignored as he walked out to find my truck he stated was out front. Turns out it was still in the back. I have no intention of returning horrid service will be stating this everywhere I can.
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