Yesterday my friend bought an F-150 from this dealership. It was the most pleasant experience that I have ever had. Our salesman, Luis Villar was AWESOME!!! He was nice and polite and kept us informed as to what stage of the process we were in every step of the way. If anyone is thinking about buying a used vehicle, I would highly recommend that you try Carmax. Their business model is "no haggle - no hassle" and they truly exemplify that every step of the way.