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  • I have come to this location quite a few times because it is close to my home. We usually have decent service but tonight was absolutely horrible! 8:00 on a Saturday night and the restaurant was not terribly busy. We were seated right away and then we waited...and waited...and nd waited. Finally, our server "Sonia" showed up to take our drink order... 3 strawberry lemonades... for which we were charged $3.49 , $0.49, $3.49 and $0.99. (The kids strawberry lemonade is considered a slushy and is an additional charge which was not stated on the menu nor did our waitress inform us.) We ordered a burger, a pizza kid's meal and an appetizer. Nearly 30 minutes later our food was served cold! Sonia disappeared for a while after that. We didn't see much of her after that. We asked for the check and she set it on the table and walked away. I let her know we were ready but she continued to walk away, even after she watched me put the money in the folder. There we sat....waiting. .. I finally got up and went to the hostess stand to pay because it was now 9:45 and I had to be somewhere in 15 minutes. Sonia was nowhere to be found. The two Hostesses went looking for her to close out my check. There we stood waiting...and waiting... I mentioned to the Hostesses about the horrible service and the fact that Sonia kept disappearing. They said, "Ya, we hear that a lot." Really? Then why is she still working there? Then the two Hostesses bad -mouthed each other while I stood there waiting for my change! HORRIBLE SERVICE!!! $9 spent on strawberry lemonade that was not even made with actual strawberries, but a syrup! And the food was cold! Never again! They really need to train their staff!
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