I went into the store to get a necklace that I saw on their website. They didn't have it in stock and Marianne Rosenblatt was an incredible help. She found me a necklace in a similar style and price that I actually liked better. She also helped me find earings and a bracelet to match. I don't ever shop for jewlery and Marianne really made me feel comfortable. Her ability to find things that fit my budget and the style I wanted just from my description was very impressive. She definitely made my experience A+.