I have always had excellent experiences at Velvet! The hot towels, makeup touch-ups using the ever-superior GloMinerals line and warm, friendly service are just extras. Maryna, whom I've been seeing for over a year now, is a truly talented esthetic professional. Nary a spare hair or ingrown bump to be found when she's done. Cannot recommend her or Velvet highly enough. The best waxes I've ever had.