I am super picky when it comes to my baby. Dr.Milius has been great! Super gentle and understanding. Listens to all my concerns and questions. When I have a concerning issue they have always been able to give me advice or get me in the same day if I was too concerned on what was going on. The receptionists are always very sweet as well. A couple of the nurses seem disinterested, which makes me sad because my baby is sad, but I've also gotten some real sweet nurses. But Dr. Milius is the whole reason we are there!