I am too old to start with this blueray nonesense or to buy brand new PS3 games. Thank goodness for the exchange. 9 ouf 10 times, they have what you want. They have no afilliation to any single genre of entertainment (who cares if this PS3 game is the most popular out right now? We've got ten used copies, we're making cheap!). I have build building my DVD collection recently and bought, at least 50 from them. They always have $1 sales and I have found some great stuff! They have it all. What's the point of buying anything brand new these days? Want a ipod touch? If they don't have it now, it will be there soon. The staff is courtious and, unfortunatly, you can only brose for about 30 seconds before the hound you. Need a staff person, then they are always busy. They still offer great trade in and good cash for almost anything (inluding CDs). You'll never leave feeling ripped of.
A little of the bad...The employee average age looks to be around 10 years old (although I'm sure they are all working-age). Ask for anything pre-Justin Bieber or the original playstation and you will be met with a blank stare and a "uhhhh? I ask upfront" once they go ask the manager (who looks younger than the clerk) the answer is usually found. But this is not a record store or comicbook shop.
Decent staff and GREAT product.-