This place is great - better than my dealership. For routine oil changes it's fast - in and out in 30 minutes with free wifi, coffee, tv and a library across the street. They noticed a leak in my car that they said should be covered under warranty so suggested I take it to my dealership. Had a back and forth with the dealership who didn't want to fix it because they wouldn't make any money on fixing it. Firestone could have easily just told me it needed fixing and charged me for it - instead they went out of their way to point out it would be covered under warranty and NOT to pay for it! I've gone here for other random problems that have come up with my aging car - my window regulator broke, tires, etc. They've always had fair pricing, meet their estimated time to be done with my car and recommend services but are also honest about the recommended services. I took my car to the dealership (read above story) and they said I needed brakes. Firestone told me I'll need breaks probably in a year, but not right now! Talk about an honest shop. Also, the ladies that work the front clearly enjoy their job - they are always joking around and laughing, both with each other and us as customers. I don't mind sitting there for an hour or two while they repair something, or a short visit for an oil change when they make it so friendly. I can't imagine trusting anyone else with my car as I do this shop. They are a hidden gem.