This the worst service department I have ever been to. Made an appointment. Go in in time. 2 hours later the car is not even on the floor. I try to speak to the service adviser, Nick. He told me that even if make an appointment, is still first come first served.
I wasted the whole entire day to do a simple oil change. Is alit faster at a other dealership I've been to. Service adviser just said he was done talking to me and walked away. That he explained the reason why. I asked to speak to the service manager and he could not be found. Unbelievable you think. They call this a five star dealership. Larry Miller considers his dealerships to be the best. This is the service department imagine if you try to buy a car.
Poor service adviser. Poor service department.
Larry Miller, you need to evaluate your departments. My advise to all of you. Don't make an appointment and just show up. It's going to be the same deal same time. It's your choice. This was the Avondale Chrysler service department.