Overall ambiance is light and welcoming. You walk in and order and pay BEFORE you eat (and tip). Not thrilled being pressured to tip before having an opportunity to gauge the service. You fill up your own water and grab your own condiments.
They really need to decide whether or not they are a casual or a "sit down" place. The mixed signals were overwhelming.
Good luck flagging down a waiter if you have questions or need something . I had to physically GET up after 5 minutes of trying to get one of the waiters attention.
Food is a 3/5. I had to send my streak back because it was SO rare when I had asked for medium.
Cappuccino was really good.
Overall, food was okay but I don't think I would return due to the service. Not impressed.