I'm a 22 year old female who has been having terrifying episodes of dizziness and tunnel vision associated with trouble balancing. I left Cheryl a voicemail at around 9:00. 20 minutes later she called back and after hearing my symptoms and panic she instructed me to come in by 10:15. I got there around 9:40 and was called back before finishing my paperwork. There was absolutely no wait time. I was triaged and roomed. 2 minutes later dr Lovell stepped in and spent 45 minutes with me. He seemed concerned and went through pros and cons of EVERY SINGLE OPTION AVAILABLE for my treatment which put me and my boyfriend at extreme ease. We all decided which option was best for my lifestyle. I've once worked for a neuro and not even those patients were treated this well by the doctor if I'm honest and that says a lot. I'm actually excited to see this doctor and better my quality of life. And the staff there are happy and actually have personalities. The awesome check out girl joked with me and almost made me forget I was in a doctors office while still maintaining her professionalism. Kudos to her..whatever her name is!!