I have been here twice in the past three days... 'tis the holiday season, right?
The first time was just a quick run in and grab something. I used self check out and it was flawless - other than me trying to pick out what toy I wanted to buy.
The second time... it was a different story. We needed to return a sweater (and the line had a couple people already but it seemed to go pretty quickly). After we needed to grab a few things (one of which was a video game). I had previously seen several target employees walking around, but could not seem to find one when I needed them. I walked up to the "tech desk" and there was a lady sitting on her phone - looking down. I stood there for a little until the phone started to ring and that's when she finally looked up. She did not say one word to me, and continued toward the phone. After she answered she yelled over me for another employee. She was talking to the employee about the customer on the phone. The phone was not on hold (the first tech employee said) and the other told the customer to hold for one second. Then proceeded to ask if I needed help. She called another employee over to help me, that employee completely walked right by me and yet again I found myself standing waiting for someone's help. Finally she looked over and asked if I needed some help. FINALLY. I told her what game I needed and then she proceeded to check us out.
I know it's the holiday season and most of these target employees are probably just temporary but it seems to be a little chaotic and lack of communication for them.
I come to this target pretty frequently, I would say, and they are always so organized and friendly. I guess I just happened to go on the wrong day today. I still gave four stars because this was the only bad experience I have had at this location but I know it is not typical.