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  • Dear Readers, I am writing this review to complain about bad customer service and insult we faced at your store in arrowhead mall (Phoenix AZ) . The lady who never identified her name was super anti customer and treated us very bad. We were trying to exchange a shoe size with proper receipt bought a week ago. This shoe was never worn but we bought the wrong size. We asked for the shoe size and it was available. But she said she will not give the shoes because it was bought in deal from different store so she is not responsible for even exchanging the shoe size. This old lady and her old husband literally throw us out of the store. Never ever had this experience in my life ever. Me and my family will never step into this store and it is such a bad reputation for the clarks brand ( we have been loyal Clark's customer from years). I hope you will consider this review before you step into the store! Thanks
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