Just bought a newly built home. Have been visited by three prior security companies before crs came to our home. I never had a security system so I read reviews and do my research. Each company wanted an answer right then and there except for synergy.
I told them all that I wasn't giving them a yes until I reviewed their company and weighed out all they were offering . I didn't want to just say yes when I had no idea what was good or bad.
When CRS came he actually had a higher monthly payment and I didn't want a 5 year contract . When he was done I asked if I had to make a decision right then . He smiled and said yes . When I told him I don't make decisions right away. His smile left and was rather rude. When I asked him if he would leave me an estimate he refused and told me I was abusing the system by refusing all the other security companies and he wouldn't support that. He lectured me on how they get small commissions and had families to feed. He then said he would leave his number if I wanted to go with them.
People that use this company may or may not get good service . To me if the frontline people are rude and pushy the deal is off.