As a comp sci student whose laptop suddenly broke mid-semester, I've never felt so compelled to throw my money at an establishment. I sent the same message requesting a quote to many different laptop repair places and they were asking for up to twice of what Mark was asking for, saying that my motherboard could be damaged when I knew it was in fact a fairly simple issue. They said that it could take up to 2 weeks because the parts had to be "special ordered". Mark had the part delivered to him the same day that I requested the quote and he had my laptop fixed the same day that I got it to him. It now works better than it did before it broke. The best part for me was that he streams while he works, so I watched my baby get fixed live from the comfort of Twitch chat. I could not have been more satisfied with my experience, highly recommend!