This is the second time I have tried Hybrid Salon. I went back because the stylist and her work was great. However, I was charged for two services that I did not request nor was I asked if I wanted. When I called the shop, they said that the two services are done with the hair coloring. Hybrid needs to change this practice and tell customers upfront before adding on costs. I received a call from the salon and they offered to correct the problem. Now, I'll be back as a satisfied customer knowing that they care.